Standard Shipping: 1-7 business days depending on the location of your shipping address.
Non Asia Shipping: 7-14 business days depending on the location of your shipping address.
Shipping is free in Hong Kong, Macau and China; otherwise, all shipping rates apply. Please allow 2-3 business days for the processing and packaging of your purchase.
Any missing items must be reported
within 30 days of their expected delivery date.
If there you are experiencing any issues or have any concerns please contact us, we’re here to help.
We hope that you are pleased with your Auberon purchase. You may return defective item in their original packaging within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. Thank you for taking the care to properly package the return goods.
If you need to return an item, simply send an email to us .
Please note we do not issue refunds for items that have been worn, adjusted, damaged or that is not in its original packaging.
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